If you encounter a SQL Connect Error such as the one below when trying to log onto Legrand CRM please  contact your IT Administrator or the person responsible for  maintaining your SQL server as they should know how to resolve this error.

SQL Server Permissions are totally separate from Legrand CRM  login details and require SQL login details that Legrand do not hold.  Your SQL Administrator is the best person to assist you..


This error message below states that the user cannot connect to the SQL server  where the data is hosted. 

That is either due to:

(1) Nconnection to Windows server where SQL is running

(2) No permission to access the database on the SQL Server


Both of these issues require SQL Login details.