Implementing Conditional Formatting, a feature within Outlook, provides the ability to automatically change the font and color of an email after it has been transferred to CRM. You can quickly scan the list of emails within your inbox and see which emails have been transferred. If you attempt to transfer an email from Outlook to CRM a second time, the Outlook AddIn will present a dialogue box that provides confirmation that the email was already transferred to Legrand Cloud CRM. 

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  •  In the following example, you can visually identify that the top email was transferred to Cloud CRM and the email below was not.